Approach
Keep what works.
Connect what matters.
Give every system one shared way to communicate, then improve one priority at a time.
Systems→Adapters→Shared
The structural problem
Stop adding connections to the tangle.
Point to point
FragileLegacy
CRM
Data
Operations
ERP
Web
Every system must understand every other system.
Shared communication
AdaptableLegacy
CRM
Data
Shared communication
Operations
ERP
Web
Each system only needs to understand one shared language.
The architecture
Systems at the edge.
Communication at the center.
Legacy core
ERP / Finance
Custom apps
Shared communication
The shared center
Shared business languageReliable message flowRouting and translationVisibility and control
Mobile app
Customer portal
AI / Partners
How we proceed
Build the foundation through the first valuable result.
01
Study
Opportunity and friction
02
Prioritize
Highest-value constraint
03
Connect
Systems needed now
04
Transfer
Software and ownership
05
Advance
Next justified priority
The operating model
Your infrastructure.
Expertise on demand.
Owned by your team
ArchitectureCodeDocumentationOperations
Supported when needed
IntegrationDecisionsComplexity
What is next?